Your privacy is paramount to chapter2. This policy explains what information we collect, how we use it, and how we protect your data.
chapter2 collects information you provide during account registration including name, email, phone number, and payment details. We also collect technical data such as device type, browser, IP address, and usage patterns to improve services and ensure security.
Payment information is processed securely with Indian local methods including UPI, Paytm, PhonePe, and Net Banking in INR. We also use cookies and similar technologies to enhance your user experience and site functionality.
Collected data is used to verify your identity, manage your account, process transactions, provide customer support, and comply with regulatory obligations. We may use anonymous aggregate data to improve our platform and develop new features tailored for Indian players.
chapter2 does not sell or trade your personal data with third parties for marketing purposes.
We use cookies to remember your preferences, manage sessions securely, and understand site usage patterns. Cookies enhance navigation and personalization but do not identify you personally.
You can adjust your browser settings to disable cookies but this may affect site functionality and user experience.
chapter2 employs encryption technologies like SSL and robust access controls to safeguard your data against unauthorized access, loss, or misuse. Data is stored on secure servers located in compliance with Indian data protection laws.
Access to personal data is restricted to authorized personnel and third parties only as required to provide services or comply with legal requirements.
We may share your data with trusted service providers integral to our operation, such as payment processors, customer support, and compliance auditors. All third parties are bound by strict confidentiality and data protection agreements.
chapter2 will never share your personal information for direct marketing without your explicit consent.
You have the right to access, correct, or delete your personal information held by chapter2. Requests can be submitted via our support channels and will be processed in compliance with applicable Indian regulation and our policies.
You may also opt out of certain data uses or withdraw consent where legally permissible, understanding that this may limit your use of some features.
chapter2 reserves the right to update this policy as needed to reflect changes in legal requirements, technologies, or our practices. We encourage users to review this policy periodically.
Significant changes will be communicated through our platform or direct notification where required.
For questions about this policy or to exercise your data rights, contact chapter2 customer support at [email protected]. We are committed to addressing your privacy queries promptly and transparently.
Visit our FAQ for additional guidance on privacy and security topics.